a) General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

b) Data recording on our website

Who is the responsible party for the recording of data on this website (i.e. the “controller”)? The data on this website is processed by the operator of the website, whose contact is support@farwell-consultants.com.

c) Your Data on the AKI eLearning Platform

The website collects your data by way of you feeding it onto the registration form.
The data is used to

• create your profile on the platform and set up your learner account.
• provide and improve our eLearning services.
• personalize your experience and recommend relevant courses.
• process transactions and send order confirmations.
• communicate updates e.g. new training modules or live training sessions and customer support.

Additionally, this platform automatically records your data when you visit different pages to ensure the service works well for the device and the browser you use to load the website. The data covered here is web browser, operating system. The data collected also ensures you can proceed with courses from where you left off (Book marking).

d) Your choices and Rights

Should you wish to have your profile deleted from our platform, please note you have the right to request for personal profile deletion. You are welcome to contact us incase of any questions on the platform

• You can update or delete your personal information on your profile by accessing your account settings.
• You may opt-out of marketing emails by clicking the unsubscribe link.
• You may disable cookies through your browser settings.

e) Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analysed when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about this, please consult our Data Protection Declaration below.

You do have the option to object to such analyses. We will brief you on the objection options in this Data Protection Declaration.

f)Data Security Mechanisms

The operators of this website and its pages take the protection of your personal data very seriously. As such, we handle your personal data as confidential information and in compliance with the statutory data protection regulations (Kenya Data Protection) and this Data Protection Declaration.

Whenever you use this website, some personal information will be collected. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

• Your email address – will be used to identify you uniquely from other learners in the system and track your uptake of courses for per purposes or certification and reporting.
• Your department and job role – This may be used for department-based reporting of uptake of courses as well as recommendation of modules that are relevant to your job role.
• Your company – your company’s name is collected for purposes of identifying each participants organization and reporting.
• Your Gender – This is collected for purposes of reporting on programme participation by different genders. Reports on participation by different genders play a crucial role in corporate sustainability by demonstrating a commitment to achieving true sustainability, including gender equality, diversity, and inclusion.

SSL OR TLS Encryption:

For security reasons and to protect the transmission of confidential content including inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line. If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Cookies:

In some instances, our website and its pages cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser. Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website. Please consult our cookie policy for further information on which cookies are used in this website.

g)Data Security Mechanisms

We implement industry-standard security measures to protect your data.

h)Third Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

i) Compliance

This platform complies to the Kenya Data Protection Act of 2019 and Global Data Protection Regulation (GDPR)
The platform will include disclosures that ensure it adheres to global data protection guidelines such as GDPR that require safeguarding of user data. The following has been factored into the development of the platform:

• A provision for users to give consent for their data to be processed.
• This platform offers full disclosure on what the data will be used for by way of a privacy policy and cookie policy, and only use data for the declared purposes.
• Disclosure of the cookies used on the website and information on what their role on the website is in regards to site functionalities
• Prevention of transfer of data from the website to any other parties outside of the stakeholders defined as key to realizing the project objectives.
• Security measures used on the platform to safeguard website users’ data.

j)Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:
Email: support@farwell-consultants.com
By using our website, you consent to this Privacy Policy.